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Curaçao Gaming Authority Permanently Retires Online Licensing Portal

The Curaçao Gaming Authority (CGA) announced on October 7, 2026, that its existing online gaming licensing portal would not return to service and that the regulator was transitioning to a new platform. The decision followed an earlier unauthorised access incident. CGA confirmed that existing gambling licences remain valid and that regulatory obligations for operators and suppliers are unchanged.

A major change has occurred in Curaçao’s online gambling regulatory infrastructure. On October 7, 2026, the Curaçao Gaming Authority formally announced that its existing online gaming licensing portal would not return to service and that the associated service arrangements supporting the platform would be discontinued. The portal had supported gambling licence applications, regulatory submissions and other compliance functions, serving as an important technical component of Curaçao’s online gaming regulatory reforms since 2024. The permanent retirement decision followed the disclosure of a security incident. According to CGA’s official statement dated September 22, an unauthorised individual accessed the licensing portal using an account registered under a false identity. The access continued from December 2025 until September 2026. The regulator classified the incident as a serious security breach and initiated investigations and security improvements.
CGA explicitly stated that discontinuing the existing portal would not affect the validity of current gambling licences or change the regulatory and compliance obligations of licensed operators. Licensing applications, compliance supervision and other regulatory activities will continue through alternative arrangements while an interim solution is implemented and the regulator prepares to migrate to a new platform. CGA initially targeted October 9 for further operational guidance, but complete details of the replacement arrangements had not been publicly confirmed in industry reporting as of October 12. The regulator also acknowledged that the availability of its existing digital licensing seal would be affected and announced plans to introduce an alternative mechanism allowing operators to demonstrate that specific domains are licensed by CGA. Importantly, permanent retirement of the regulatory portal does not constitute suspension, revocation or expiration of operators’ gambling licences, nor does it require every licensed gambling website to cease operating.

The development has direct operational implications for Curaçao-licensed online casinos, sportsbooks, B2B gaming suppliers and compliance service providers. Businesses must monitor changes to regulatory document submission procedures, licence application processing, domain authorisation verification and the implementation of the replacement technology platform. An alternative verification mechanism is particularly important for websites that rely on digital licensing seals to demonstrate their regulatory status. Regarding the security incident, CGA has confirmed the duration of unauthorised access but has not established the full extent of the information obtained. Consequently, document quantities reported by external sources should not be presented as figures officially verified by the regulator. The next developments to monitor include the formal launch of a replacement platform, publication of interim filing procedures, restoration of digital licence verification functionality and any new official findings from the security investigation. Only substantive changes involving system restoration, licence status or major security findings should trigger subsequent status updates.